Reach out to our dedicated team to help you get the most from your Aetna International plan.
1‐888‐219‐0477 International Toll‐free or
+001‐813‐775‐0451 Call U.S. Direct
Welcome
to Aetna International
Your health and wellness are essential to the success of your mission
We understand how crucial it is to have access to quality, timely medical care whenever and wherever you need it. We’re here to support you every step of the way.
Where are you serving?
Useful resources
Contact your Assigned Aetna Representative
For any inquiries regarding coverage or to verify and request enrollments and terminations, contact your Assigned Aetna Representative for the Church.
Request a Guarantee of Payment (GOP)
If you request a GOP before receiving health care services, the provider you see should bill us directly. That means you won’t need to pay upfront. If your plan happens to require a copay or coinsurance, you’ll pay that at the time of your visit and the provider will bill us directly for the balance
Replace a lost or stolen ID card for Young Missionary
If you are a Young Missionary and you need a new ID card, you can request a replacement. You will need to include your full name (first and last) and your Aetna W ID number.
How to open a secure email
Find out how to manage secure email and access our Secure Messaging portal using our Email Encryption User Guide.
Plan coverage while serving
Get the basics on your plan coverage, and find out how to access medical assistance after your Mission.
Senior Missionaries
Get information on how the program works, who to contact for help, and a listing of medical providers available for your specific Mission location.
Guidance and resources for your Senior Service Medical Plan (SSMP)
Medical Assistance
Resources for Mission Leaders for Young Missionaries in need of a post-Mission Medical Assistance extension.