Colombia
To Coordinate Direct Payment/Have a Letter of Guarantee (LOG) placed 24/7/365:
Additional information and instruction regarding how to request a LOG can be found in the How the Program Works document.
Find health care during your mission
We're pleased to offer you valuable resources for finding health care no matter where you are in the world. Here you will find a directory of all the direct-settlement providers Aetna International has contracted.
GMMI Provider Search Tool Demo
Contact Aetna International or our partner in your country
The Aetna International Member Service Center is available 24 hours a day, 7 days a week and 365 days a year. We can assist you with:
- Locating quality health care around the world
- Answering questions regarding Claims, benefit levels and coverage
- Processing Claims in virtually any language
- Coordinating reimbursement, offering options in over 180 currencies and payments through electronic reimbursement directly to bank accounts
Customer Care
To dial toll-free from an international location please use the AT&T access codes listed here:
AT&T International Dialing Guide
Young Missionary
To Coordinate Direct Payment/Have a Letter of Guarantee (LOG) placed 24/7/365:
Email GMMI:
Call:
Direct: 813-775-0426
Toll free: 888-219-5950
Additional information and detailed instruction regarding how to request a GOP can be found on the last page of the How the Program Works document.
For Claims Status call AETNA:
Direct: 813-775-0451
Toll Free: 888-219-0477