Find health care during your mission

We're pleased to offer you valuable resources for finding health care no matter where you are in the world. Here you will find a directory of all the direct-settlement providers Aetna International has contracted. 

Download the most recent provider directory here:

Provider Directory - England

Provider Directory - Northern Ireland

Provider Directory - Republic of Ireland

Provider Directory - Scotland

Provider Directory - Wales

Contact Aetna International or our partner in your country

The Aetna International Member Service Center is available 24 hours a day, 7 days a week and 365 days a year.  We can assist you with:

• Locating quality health care around the world
• Answering questions regarding Claims, benefit levels and coverage
• Processing Claims in virtually any language
• Coordinating reimbursement, offering options in over 180 currencies and payments through electronic reimbursement directly to bank accounts

Phone: Toll-free: 1-855-806-0520 or Direct: 1-813-775-0141

Fax: Toll-free: 1-800-475-8751 or Direct: 1-859-425-3363

Customer Care
 

To dial toll-free from an international location please use the AT&T access codes listed here: 
 

AT&T International Dialing Guide

Young Missionary
 

To Coordinate Cashless Visits/Have a Guarantee of Payment (GOP) Placed 24/7/365:
 

Email (preferred): managedcare@healix.com and Aetna@healix.com

Call: +0-203-640-6830

Republic of Ireland ONLY, Contact AP Companies:

Email (Preferred): agb@ap-companies.com
Call: +497-1193-709-491

Whether requesting via email (preferred) or call, be prepared to provide the information detailed on the last page of the How the Program Works document.