Chile
Additional information and instruction regarding how to request a GOP can be found in the How the Program Works document.
Find health care during your mission
We're pleased to offer you valuable resources for finding health care no matter where you are in the world. Here you will find a directory of all the direct-settlement providers Aetna International has contracted.
Contact Aetna International or Our Partner in Your Country
The Aetna International Member Service Center is available 24 hours a day, 7 days a week and 365 days a year. We can assist you with:
Customer Care
To dial toll-free from an international location please use the AT&T access codes listed here:
AT&T International Dialing Guide
To Coordinate Direct Payment/Have a Guarantee of Payment (GOP) placed 24/7/365 contact AP Companies.
Email (preferred):
medcare@AP-Companies.com
Call:
Additional information and instruction regarding how to request a GOP can be found in the How the Program Works document.
For Claims Status call AETNA:
Direct: 813-775-0451
Toll Free: 888-219-0477