Find health care during your mission

We're pleased to offer you valuable resources for finding health care no matter where you are in the world. Here you will find a directory of providers Aetna International has contracted in Canada through our partner, Cowan Insurance Group.

Download the most recent provider directory here:

Provider Directory – Canada

Cowan Group – User Guide

Cheat Sheet: Cowan Website Search Tool

Contact Aetna International or our partner in your country

The Aetna International Member Service Center is available 24 hours a day, 7 days a week and 365 days a year.  We can assist you with:

• Locating quality health care around the world
• Answering questions regarding Claims, benefit levels and coverage
• Processing Claims in virtually any language
• Coordinating reimbursement, offering options in over 180 currencies and payments through electronic reimbursement directly to bank accounts

Customer Care
 

To dial toll-free from an international location please use the AT&T access codes listed here: 
 

AT&T International Dialing Guide

Young Missionary

Cowan Insurance Group Infocentre (available from 8AM to 5PM, Monday through Friday):  

Email: aetna@cowangroup.ca

Toll free: 844-755-1610
 

If calling after hours or on weekends, you will be presented the option to be automatically transferred to Aetna International for immediate assistance.