Skip to main content
A woman with vitiligo behind another is sitting with a background of a blue sky with the Aetna heart.

Supporting you every step of the way

Find trusted care, guidance and benefits for your unique health needs — all in one place.

Health care made simple

Find health care

Locate international providers and facilities, anytime, wherever you are.

Find providers

Claim reimbursement

Manage claims for reimbursement and easily check your claim status. 

Submit a claim

Access documents

View ID cards, member guides and more to understand your health plan.

View ID cards

Boost your well-being

Find the right health and wellness support you need for your physical, mental or emotional well-being.

Access health & wellness

We’re always here for you

You can count on us. For immediate support, call us at the number listed on the back of your member ID card or contact us using the link below.


Contact us

A woman is smiling while checking her smartphone.

24-hour Member Services

Our Member Services team is available 24 hours a day. They’re able to support you in 240 languages and can help with questions about your benefits, how to find care, or submit a claim and much more. To reach them, call the number on the back of your member ID card.

An elderly couple is looking at a laptop while the man is pointing at the screen.


International Care Management

The International Care Management team offers culturally relevant resources, emergency assistance services and local care coordination — including enhanced maternity support and assistance for acute and chronic conditions.

Three people on a train talking and laughing together.

Pre- & post-assignment coordination

Connect with an International Care Management nurse to help you plan for your international assignment. Get pre- and post-assignment coordination and comprehensive assistance on your journey — guided by a clinical team with global expertise.

Explore added benefits


We're committed to creating a stronger, healthier global community. The health and wellness resources included with your Aetna International plan can help you be your healthiest self, no matter where your journey takes you. 


Take advantage of your resources

All the pieces you need, all in one place

Two smartphones side by side showing screenshots of the Aetna International mobile app.

All the pieces you need, all in one place

You have access to global health and well-being support when and how you need it. This personalized care support comes as part of your health benefits, so you can focus on what's important — your well-being.

Read More Read Less
  • Download on the app store
  • Get it on google play

We’re here to help!

Reach out to our dedicated team to help you navigate your international health care today!