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Working with the
provider portal

The provider portal streamlines your interactions with us, simplifying essential tasks like claim submission, authorization access, and benefit checking. Stay updated effortlessly and manage your practice efficiently with quick access to essential tools and resources.


Log in to the provider portal

A doctor with a stethoscope is smiling and examining a smiling young boy in a striped shirt.

What you can do on the portal


Easily handle all aspects of your payment process, from verifying member eligibility to requesting Guarantees of Payment (GOP) on behalf of members. With a clear overview of your GOP submission history, you can ensure smooth transactions and peace of mind.

Check member eligibility before appointments

A laptop showing the member eligibility feature in the provider portal

Check member eligibility before appointments

Easily manage member eligibility and GOPs to ensure you are paid once services are rendered.
 

  • Verify member eligibility using their member ID
  • Request a GOP on behalf of the member
  • Review your GOP submission history

Simplify your claims process

Simplify your claims process

Quickly and easily manage your claim and stay updated on their progress to ensure a smooth claims process.

 

  • Easily upload documents for claim submissions
  • Review your submitted claims while Aetna International processes them
  • Appeal if your claim was declined
A laptop showing the claim upload feature and highlighting details of a submitted claim in the provider portal.

Don't have an account?

Register today. It only takes a few minutes. You will need your registration ID to create your account.