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Get the most from your member website

Manage your benefits, connect to care, handle claims — from anywhere. Your member website and app are personalized, seamless and easy to use.


Access your member website

A hand holding a smartphone where you can see the Aetna member website.

Transcript

Making benefits simpler


Keeping up with your health care doesn’t have to be hard. We’re in this together. In this video, you’ll see how the Aetna International member website helps you understand and manage your benefits so you can make the most of them.

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Helping you explore and engage
 

It’s time to put your benefits to work. Through your digital member website, you can find providers, submit claims, download your ID card, access mental health resources and more.

Submit claims
 

Your member website is the best and fastest way to get reimbursed. We make it easier to submit claims regardless of your location — saving you time and costs.


  • Submit and track claims for reimbursement in multiple currencies
  • Manage claims for you and everyone in your family
  • Stay informed on your claims progress with email updates
  • Set up multiple reimbursement methods for convenient payment processing
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A smartphone showing recent claim updates on the Aetna member website.

An Aetna ID card stands out from the member website on a laptop screen.

View documents and digital ID cards
Wherever you are, rest assured knowing that you can easily access relevant information to understand how your plan covers you and your family


  • View your member and dependents coverage details
  • Access your ID cards whenever you need it
  • Find relevant documents linked to your health plan
  • Download medical claim and authorization forms
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Find providers
We make finding care easy — when and where you need it — increasing satisfaction with simplicity and convenience.


  • Find nearby doctors and hospitals by location
  • Narrow down your search according to your preferences
  • Save your favorite providers for quick access
  • Access provider details and contact information
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Provider directions and contact details stand out from a smartphone showing a map search of clinics in Paris.

A woman wearing a coral sweater talking on a yellow smartphone outside her house.

Access well-being resources
Healthier is better together. That’s why we’re combining our strengths to bring you more care and support for your needs. From wellness discounts and well-being articles to digital tools — you have choices to save money and feel your best.


  • Enjoy special offers and partnership programs on wellness products and services
  • Find access to local doctors 24 hours a day by phone or video chat
  • Use self-guided mental health resources and virtual counseling services
  • Access crisis support information inside and outside the U.S.
  • Explore desitnation guides, pre-assignment planning and security alerts to support your journey
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Manage your benefits right from your fingertips
 

Use our mobile app to manage your health when and where it works for you.

The mobile app takes the important features of the member website and packages them in an easy-to-use mobile format. It’s a smarter, simpler and more convenient way to manage your health care and benefits. Use the Aetna Health℠ app when you’re inside the U.S. and use the Aetna International app when you're outside the U.S.

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  • Download on the app store
  • Get it on google play
Two smartphones side by side showing screenshots of the Aetna International mobile app.

Don't have an account?

It only takes a few minutes to register for your online account, all you need is your basic info and Aetna ID.