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Resources for health
care providers

Together, we share a common purpose to provide a higher level of trusted care to all your patients. That's why we give you all the information, tools and resources you need to stay informed and focused on caring for them.

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How to file your claims

Submit a claim

By streamlining the claim submission process, we make sure that you can focus on delivering quality care rather than administrative tasks. This not only saves time but also guarantees timely reimbursements.

Invoice requirements and submission guidelines

Direct pay process

We're committed to building strong direct pay partnerships with leading health care providers worldwide. By partnering with us, you can offer your patients access to quality care without the hassle of reimbursement processes.

Learn about our direct pay process

How to submit a claim for historic Aetna International plans

A woman in an orange shirt hands over an Aetna ID card to a person in a pink shirt across a counter.

How to submit a claim for historic Aetna International plans

This guide helps you understand our plans and how to submit claims smoothly. Designed to simplify the process, this guide makes it easy to navigate and ensuring claims are handled accurately and efficiently.
 

Check our guide for providers

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Helping providers

Helping providers

We help you deliver high quality care by providing you with access to the most complete, comprehensive, timely and actionable information.

Our advanced technologies can help your patients get the coordinated care they need to maximize health and wellness.
 

Learn how we’re helping you and your patients

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Other helpful resources


Our goal is to help you give our members the highest quality, safest and most cost-efficient care. In addition, we make it easy for you to work with us. These online resources, created specifically for health care providers, contain useful information about how to work with us.

 

Invoice requirements and submission guidelines

 

Guide for U.S. providers treating Aetna International members

We’re here to help!

Questions about joining our network or doing business with us? We can help you get the answers you need.