Questions about joining our network or doing business with us? We can help you get the answers you need.
How to file your claims
Submit a claim
By streamlining the claim submission process, we make sure that you can focus on delivering quality care rather than administrative tasks. This not only saves time but also guarantees timely reimbursements.
Direct pay process
We're committed to building strong direct pay partnerships with leading health care providers worldwide. By partnering with us, you can offer your patients access to quality care without the hassle of reimbursement processes.
How to submit a claim for historic Aetna International plans
How to submit a claim for historic Aetna International plans
This guide helps you understand our plans and how to submit claims smoothly. Designed to simplify the process, this guide makes it easy to navigate and ensuring claims are handled accurately and efficiently.
Helping providers
Helping providers
We help you deliver high quality care by providing you with access to the most complete, comprehensive, timely and actionable information. Our advanced technologies can help your patients get the coordinated care they need to maximize health and wellness.
Other helpful resources
Our goal is to help you give our members the highest quality, safest and most cost-efficient care. In addition, we make it easy for you to work with us. These online resources, created specifically for health care providers, contain useful information about how to work with us.
Invoice requirements and submission guidelines
Guide for U.S. providers treating Aetna International members