Aetna Abroad™

What is Aetna Abroad™?

It’s the Aetna International global network outside of the United States.

The Aetna International network includes millions of quality providers and facilities. In the U.S., members access the broad Aetna^® national network. Outside of the U.S., members access Aetna Abroad^TM. It brings together:

Pre-screened doctors and hospitals that we contract with directly in some regions and through curated strategic relationships with network partners in other regions
A simpler, often cashless, experience for members thanks to direct pay arrangements with network providers and our plans with no member cost share for care received outside of the U.S.
Expert knowledge of local health care systems and country-specific regulations
Leading cost containment capabilities and network savings

Transcript

0:01 One thing no one wants lost in translation

0:04 when moving to a new country -- health care.

0:07 That's why we translated

0:08 exactly what "care across the globe" means.

0:11 Aetna Abroad.

0:13 Our curated international network is the ticket

0:15 to quality doctors and hospitals

0:17 in 200 countries and territories,

0:20 expertise in local regulations and health care systems,

0:24 plus network savings and plans with no deductibles or co-pays.

0:29 Simply put, Aetna Abroad means

0:31 an easier experience for members

0:33 so they can get all the care they need

0:36 anywhere they are.

Aetna Abroad delivers simplicity, access to expert care and value for customers and members:

How does Aetna Abroad drive simplicity?

The directory of global direct pay providers is available on our member website and mobile app
A simplified guarantee of payment (GOP) process with providers outside of the U.S. increases the volume of direct pay transactions
Direct pay transactions from Aetna International to the provider eliminates the need for members to pay out of pocket for their care and then submit a claim for reimbursement, resulting in cashless experiences

How does Aetna Abroad provide access to expert care outside of the U.S.?

A curated selection of the highest quality, most recognizable providers, and facilities in 200 countries and territories around the world
Compliant plans in countries with required locally required coverage, such as Qatar, UAE and Saudi Arabia
24/7 virtual care options and digital tools to support both physical and mental health

How does Aetna Abroad bring value to Aetna International members?

Worldwide staff with industry- and region-specific expertise to ensure billed costs are reasonable and customary
Enhanced cost-containment capabilities to identify fraudulent and wasteful claims
Market-leading discounts in key regions outside of the U.S.
Rich plan designs with no member cost share*

Check out our latest article to learn more

Your connection to care, around the globe

Reach out to your Aetna International sales representative to learn more.

* FOR NO MEMBER COST SHARE NOTE: This includes no deductible, no copay and no coinsurance for care outside of the U.S.; other coverage limits apply. Not applicable for Cayman and U.S. territories. Plans and programs are underwritten or administered by Aetna Life & Casualty (Bermuda) Ltd. or Aetna Life Insurance Company (Aetna).

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